Frequently Asked Questions

Please Note: Our Customer Service Representatives are not licensed brokers and cannot offer any personal financial advice.

 

Who publishes the Financial Braintrust?

Financial Braintrust is a publication of Newsmax Media, Inc. Newsmax Media is an American news media organization based in West Palm Beach, Fla.

 

Logging Into the Website:

What is the password?

You create your own password when you activate your membership, you can change it at any time in the account settings page.

What if I can't log in?

Please confirm you are using the correct username and password. Your password was created when you first joined the Financial Braintrust.

To reset your password, go to the Login page and click the "Forgot Your Username or Password" link

 

Technical Problems:

How do I access the paid subscriber content?

On the homepage you should see a tab labeled "login." Click on this and enter your username and password. You will then have access to the subscribers-only content.

When I click on the links for the special reports they won't open or read corrupt.

It could be that your Adobe reader needs to be updated. If you don't already have Acrobat Reader, you may download it here http://get.adobe.com/reader/. There is no charge for this.

If you already have the most recent update of Adobe, try this:

Right click on the report you are interested in viewing. Left click on "save target as." When the next box pops up make sure you change the "Save in" box up at the top to "Desktop." From there click "save" on the bottom right hand corner. Then, minimize your screen to show your desktop, find the icon that is related to the file you saved, and click to open.

 

About the Portfolio:

How do I get started with investing in the Financial Braintrust recommendations?

Any of the securities listed (stocks) can be purchased through a broker — online or by phone.

I see that there are multiple portfolios. What is the difference between them?

The Braintrust Portfolio is our original, and is run by FBA's Senior Financial Editor, Andrew Packer. He seeks out longer-term value plays, based on the global economic landscape. The "Core" portfolio is made up of our top "conviction" buys, while the "Extended" portfolio is made up of stocks that contain more of a risk element.

The Technical Trader Portfolio is run by chartered market technician Michael Carr. He follows the price chart patterns to pinpoint key buying and selling points for short- to medium-term trades, while seeking less risk than the S&P 500 Index as a whole.

In the Options Trader Portfolio, financial editor Andrew Packer looks for trades with a medium-term outlook (think days or even a few months) in which to make market-beating gains at low risk, both by buying options for capital gains and selling options to generate income. 

I am looking at the portfolio. How many stocks should I buy and which ones?

It is really up to you and your investment comfort. We suggest subscribers discuss with a financial adviser regarding which investments are best suited for them. We do typically recommend a buy, hold, or sell price. This is our opinion only. We are not familiar with your personal financial situation.

The stock you recommend is above your "buy" price. What do I do?

We believe the best thing to do is wait until the price drops down to our recommended "buy" price. What you ultimately do is up to you.

Can you give me personal financial advice?

No. We are not financial advisers and cannot give you personal financial advice. Each person needs to make their own decisions on what to invest in. It is important to collect as much information as possible before making an investment decision. Our recommendations are our opinion only.

The Financial Braintrust made a recommendation on a particular stock and I need more information about the company. Where do I find it?

There are plenty of websites available to do research on the stocks we recommend. The most popular sites for researching stocks are Yahoo Finance, Market Watch, and Google Finance.

I really want to see the bonus report I read about. Is that being sent to me?

There are many bonus reports and they are all available online in the Library. Simply log in and read it online. We do not mail out the bonus reports.

I am looking for a specific report. How do I locate it?

The Financial Braintrust reports are available under the "Library" tab. Check the "FIR" tab in the Library for issues of Financial Intelligence Report, and the "Bonus Reports" tab for others. They are listed in the order that they are released, with the newest one on top of the list.

 

How Do I Reach Customer Service?

Customer service is available Monday through Friday from 8:30 a.m. to 5:30 p.m., Eastern Time.

By phone: 1-800-485-4350 or 1-561-494-0615
By email: braintrusthelp@newsmax.com